PRIVACY POLICY | Bigdrum Equipment GmbH

PRIVACY POLICY

Privacy terms

We, the Tetra Pak Group (“Tetra Pak”), appreciate your interest in our products and your visit to www.tetrapak.com or to any of our other websites distributed by Tetra Pak such as any local www.tetrapak.cctld, the processinginsights.tetrapak.com and the www.dairyhandbook.com (the “bigdrum-engineering.com “). We issued this privacy policy in order to assure our users and visitors of our commitment to privacy. The following Privacy terms describe how we collect, use and share information we collect from you via the aforementioned websites as well as to any mobile application, services or offerings that link to this policy. This Policy does not apply to websites, applications, or services that display or link to different privacy statements.

What information do we collect?

We collect information to provide better services to all of our users. We collect the information you give us whether directly or indirectly. Information about you can be categorized as:

  • Personally identifiable information: it is the information that identifies you or can be used to identify or contact you. This information may include your name, postal address, telephone number and email address. We will collect this information only if you voluntarily submit it to us.
  • Non-personally identifiable information: it is the information that by itself cannot be used to identify nor contact you. This information may include demographic information, IP addresses, browser types and other anonymous statistical data.

How do we collect information

Information that you provide to us

You may give us information about yourself in a variety of ways such as when you:

  • browse one of Tetra Pak websites
  • sign-up to receive direct marketing communications
  • communicate with us (such as through social media networks or by sending us an email)
  • fill out a form on one of our websites
  • attend an event that we or our affiliates organise

Information that we collect automatically

We and our analytics partners use various types of technology, including cookies, web beacons, tags and scripts to deliver an adequate online experience. This “automatically collected” information include browser characteristics, IP Address and Website browsing actions from all visitors who have consented to our cookie policy. Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use our Sites, but your ability to use some features or areas of our Sites may be limited. To review our cookie policy, read more here.

If you have consented to receive electronic communications from us, we also use analytical technologies to collect information regarding your interaction with email messages, such as whether you open, click on, or forward a message. This information helps us to adapt our online content to your device and your interests.

If you wish to opt-out, you can do so at https://insight.tetrapak.com/opt-out/.

What do we do with the collected information

We use the information we collect for business development purposes such as improving our services and products or communicating with you. We may use your data to communicate relevant information when your consent was previously given such as our electronic newsletters or products and services updates. If you no longer desire to receive these communications we provide with the option to unsubscribe here or update your data in our subscription center or by sending us an email at privacy.insights@tetrapak.com You will find a link to the subscription center in the footer of every electronic communication we send you.

Tetra Pak Processing processes Personally identifiable information and Non-personally identifiable information for the following purposes and based on the following legal bases:

Purpose Personal data type Legal basis
Tetra Pak sales activities Communication content, Contact details, Website browsing actions Legitimate interest
Direct marketing activities Contact details, Website browsing actions Legitimate interest
Improvement of user experience Browser characteristics, IP Address, Website browsing actions Consent (through the cookie banner)
Website performance analytics Browser characteristics, IP Address, Website browsing actions Consent (through the cookie banner)

If you do not want your data to be processed but nonetheless you want to keep on receiving our communications please inform us by email at privacy.insights@tetrapak.com

Who do we share the information with

We may share your information with other Tetra Pak companies, or third party analytics on assignment from Tetra Pak for the sole purpose of responding to your questions or application, fulfilling your requests or providing you with the requested information.

Third parties analytics & CRM services: Third party analytics services process 3 different personal data types: Browser characteristics, IP Address, Website browsing actions. We share this information to monitor and improve the user experience and Website performance analytics. Third party CRM services process 3 different personal data types: Communication content, contact details, website browsing actions. Our third-party partners may provide you with options to opt-out of certain information collection.

Such software/services without limitation include:

Google Analytics: http://www.google.com/analytics

Eloqua: http://www.eloqua.com/about/privacy/opt_status/.

Amazon Web Services: http://aws.amazon.com/privacy/

Bime by Zendesk: https://www.zendesk.com/company/customers-partners/privacy-policy/

We restrict access to personal information to Tetra Pak employees, contractors and agents who need to know that information in order to process it for us, and who are subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations.

With whom we do not share your information: we never sell personal information: We will never sell your Personal Information to any third party.

Links to other websites:  Tetra Pak is not liable for any personal information that you submit to third-parties or to any website linked to this Site or through Services. Your browsing and interaction on any third-party website or service, including those that have a link or advertisement on our website, are subject to that third party’s own rules and policies.

Security of your personal data

We take all reasonable legal, technical, and organizational measures to ensure that your data is treated securely and with an adequate level of protection when transferred to or shared with such selected third parties such as suppliers, partners and Tetra Pak companies when you give us your explicit consent.

We take reasonable steps to help protect your personal information in an effort to prevent loss, misuse, and unauthorized access, disclosure, alteration, and destruction. In the event that personal information is compromised as a breach of security, Tetra Pak will promptly notify you in compliance with applicable law.

However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our Site, you can contact us at privacy-insights@tetrapak.com

Storage of your information and retention time

We only retain the Personal Data collected from you for the time period necessary to perform a service which you have requested or for which you have given us your consent, unless otherwise required by law.

Personally Identifiable Information: We may store personal information in locations outside the direct control of Tetra Pak (for instance, on servers or databases co-located with hosting providers such as secure hosting facilities provided by Amazon Web Services).

International transfer of information

To facilitate our global operations, we may transfer and access Personal Information from around the world, including the United States or the European Union. This Privacy Policy shall apply even if we transfer Personal Information to other countries.

Your information collected through the Tetra Pak services may be stored and processed in the United States, Europe, or any other country in which we, Tetra Pak or our subsidiaries, affiliates or service providers maintain facilities. If you are located in the European Union or other regions with laws governing data collection and use that may differ from U.S. law, please note that we will not transfer information, including personal information, to a country and jurisdiction that does not have the same data protection laws as your jurisdiction.

Your rights and choices

If you are located in the European Economic Area (“EEA”) or Switzerland, you may have the following rights in relation to personal data that we hold about you:

  • If we are processing personal information based on your consent, you have a right to withdraw consent at any time for future processing;
  • You have a right to request access to, rectification, or erasure of your personal information, or to transfer or receive a copy of your personal information in a usable format;
  • You have a right to object to the processing of your personal information under certain circumstances; and
  • You have a right to lodge a complaint with a data protection authority.

To exercise any of these rights, please contact us at privacy-insights@tetrapak.com or by mail to

Tetra Pak International

Ruben Rausings gata SE-221 86

223 55 LUND

SWEDEN

Attention Privacy

We will respond to your request to change, correct, or delete your information within a reasonable timeframe and notify you of the action we have taken. We will retain your information for as long as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes and enforce our agreements.

You can also access the subscription center to update your personal data or unsubscribe here. Link to sub center

Information About Children

Tetra Pak websites are not intended for or targeted at children under 13, and we do not knowingly or intentionally collect information about children under 13. If you believe that we have collected information about a child under 13, please contact us at privacy.insights@tetrapak.com , so that we may delete the information.

Changes to Our Privacy Policy

All changes to this Privacy Policy are effective when they are posted on this page. When we change the policy in a material manner, we will let you know via email and/or a prominent notice on our website, prior to the change becoming effective and update the ‘effective date’ at the top of this page.

Contact us

If you have any questions about this Privacy Policy, the practices of this Site, or your dealings with this website, please contact us at privacy-insights@tetrapak.com, or send mail to:

Tetra Pak Processing Insights

Ruben Rausings väg, 221 86

LUND

SWEDEN